EXTERNAL RESOURCE CENTRE
External resources
This webpage suggests resources for issues related to mental health, addictions, violence, and more.
If you are at risk of harm to others or yourself, call 9-1-1 or go to the nearest emergency room.
If you need help with issues related to mental health, addictions, grief, family or conjugal problems, we offer in-house psychosocial services.
Contact Patrick Girard, our psychosocial counsellor, at p.girard@tav.ca. In your message, make sure to mention your full name, a brief description of your issue, and the best way to contact you.
Listening services for youth (20 years old and younger)
Kids Help Phone
24 / 7 counseling and listening general helpline/texting service for young adults up to 20 years old
1-800-668-6868 or text CONNECT to 686868 for texting service
Tel-Jeunes
24 / 7 phone counseling service.
1-800-263-2266, or 514-600-1002 for text support (available between 8 am and 11 pm)
Listening services for everyone
Tel-Aide
Centre d’écoute et de référence multi-écoute
Centre d’écoute et de référence multi-écoute
Listening and assistance service available in English, French, Arabic, Spanish, Persian, Russian
514 -737-3604 (Monday – Friday, from 9 AM – 12 PM, and 1 PM – 5 PM)
Centre d’écoute et d’intervention face à face
Centre d’écoute et d’intervention face à face
Offers active listening, intervention, and collaborative support to vulnerable and isolated individuals, on the telephone and in-person
514-934-4546 (Monday – Friday, 9 AM- 5 PM)
McGill’s Students’ Nightline
A confidential, anonymous, and non-judgmental listening service run by McGill students. (Non-professional)
514-398-6246 (7 days a week, 6 PM to 3 AM, closed during summer)
Helpline for Parents
LigneParents (Helpline for Parents)
24/7 bilingual helpline and resource center for parents and/or new parents who have questions or are struggling with parenting challenges, emotions, and more. Available in English or French.
suicide prevention
Suicide Action Montreal
Suicide Action Montréal offers Montrealers who are either witnesses, distressed, worried, or bereaved, a range of support services to help them through their problems.
1-866-277-3553 (Available 24/7)
Crisis Services Canada
A national network of existing distress, crisis, and suicide prevention line services.
Call 1-833-456-4566 or text 45645
Helpline for Parents
“I’m thinking about suicide; I’m worried about someone; I’m grieving a loss by suicide.”
1-866-277-3553 or chat online (Available 24/7)
Addictions
Drug Help & Referral
24/7 listening and referral service that provides support, information, and referrals to anyone worried about their use of drugs, alcohol, and/or medication, as well as, to their loved ones.
Gambling Help & Referral
Gambling Help & Referral (SOS Jeux)
24/7 listening and referral service that provides support, information, and referrals to anyone affected by excessive gambling, across Québec
Al-Anon
Support community for someone with a drinking problem, or someone who is worried about someone with a drinking problem.
ANEB
Professional services offering hope and support to people suffering from eating disorders.
514-630-0907 (Available every day from 8 AM – 3 AM)
Alcoholics Anonymous
Professional services offering support to people with a drinking problem
514-350-3444 (Available 7 days a week, 9 AM and to 10 PM) or email helpline@aa87.org
Drug or Alcohol Abuse
Are you in crisis and distress because of the use of drugs, alcohol, or both? Is someone around you in this situation?
Call the Emergency Department immediately at 514 288-1515 or go directly to the emergency center at 110 rue Prince-Arthur Ouest, Montreal, QC.
LGBTQ+ Community members
Interligne
“We are here to listen to you and support you, no matter what you have to say, or the situation you are currently facing.”
Call or text 514 866-0103 (Available 24/7)
Report a situation of violence here.
Help for trans Quebec
“The staff tackle any issues or questions relating to the trans-identity, always without any judgment. Reach out to us if need be!”
1-855-909-9038 ext.1 or email ecoute@atq1980.org
Project 10
Listening, referrals, and advocacy from 2LGBTQ+ peers
1575, rue Atateken, Ville-Marie, Canada, H2L 3L4
Sexual violence
Sexual violence resource webpage
Domestic violence
SOS Violence Conjugale
Direct access to information, support, and shelter.
1-800-363-9010 (Available 24/7)
Auberge Shalon
Shelter and external services; specialized for the orthodox Jewish community.
Shield of Athena
Emergency shelter and professional services to women and their children that are culturally and linguistically adapted to meet the needs of many of Montreal’s major ethnocultural communities.
Athena Legal Information
Crisis centers
Crisis Services Canada
A national network of existing distress, crisis, and suicide prevention line services
1-866-277-3553 (Available 24/7) or text 45645 (Available between 4 PM and 12 AM)
Tracom Crisis Intervention Centre