EXTERNAL RESOURCE CENTRE
External resources
This webpage suggests resources for issues related to mental health, addictions, violence, and more.
If you are at risk of harm to others or yourself, call 9-1-1 or go to the nearest emergency room.
Listening services for youth (20 years old and younger)
Kids Help Phone
24 / 7 counseling and listening general helpline/texting service for young adults up to 20 years old
1-800-668-6868 or text CONNECT to 686868 for texting service
Tel-Jeunes
24 / 7 phone counseling service.
1-800-263-2266, or 514-600-1002 for text support (available between 8 am and 11 pm)
Listening services for everyone
Tel-Aide
Centre d’écoute et de référence multi-écoute
Centre d’écoute et de référence multi-écoute
Listening and assistance service available in English, French, Arabic, Spanish, Persian, Russian
514 -737-3604 (Monday – Friday, from 9 AM – 12 PM, and 1 PM – 5 PM)
Centre d’écoute et d’intervention face à face
Centre d’écoute et d’intervention face à face
Offers active listening, intervention, and collaborative support to vulnerable and isolated individuals, on the telephone and in-person
514-934-4546 (Monday – Friday, 9 AM- 5 PM)
McGill’s Students’ Nightline
A confidential, anonymous, and non-judgmental listening service run by McGill students. (Non-professional)
514-398-6246 (7 days a week, 6 PM to 3 AM, closed during summer)
Helpline for Parents
LigneParents (Helpline for Parents)
24/7 bilingual helpline and resource center for parents and/or new parents who have questions or are struggling with parenting challenges, emotions, and more. Available in English or French.
suicide prevention
Suicide Action Montreal
Suicide Action Montréal offers Montrealers who are either witnesses, distressed, worried, or bereaved, a range of support services to help them through their problems.
1-866-277-3553 (Available 24/7)
Crisis Services Canada
A national network of existing distress, crisis, and suicide prevention line services.
Call 1-833-456-4566 or text 45645
Helpline for Parents
“I’m thinking about suicide; I’m worried about someone; I’m grieving a loss by suicide.”
1-866-277-3553 or chat online (Available 24/7)
Addictions
Drug Help & Referral
24/7 listening and referral service that provides support, information, and referrals to anyone worried about their use of drugs, alcohol, and/or medication, as well as, to their loved ones.
Gambling Help & Referral
Gambling Help & Referral (SOS Jeux)
24/7 listening and referral service that provides support, information, and referrals to anyone affected by excessive gambling, across Québec
Al-Anon
Support community for someone with a drinking problem, or someone who is worried about someone with a drinking problem.
ANEB
Professional services offering hope and support to people suffering from eating disorders.
514-630-0907 (Available every day from 8 AM – 3 AM)
Alcoholics Anonymous
Professional services offering support to people with a drinking problem
514-350-3444 (Available 7 days a week, 9 AM and to 10 PM) or email helpline@aa87.org
Drug or Alcohol Abuse
Are you in crisis and distress because of the use of drugs, alcohol, or both? Is someone around you in this situation?
Call the Emergency Department immediately at 514 288-1515 or go directly to the emergency center at 110 rue Prince-Arthur Ouest, Montreal, QC.
LGBTQ+ Community members
Interligne
“We are here to listen to you and support you, no matter what you have to say, or the situation you are currently facing.”
Call or text 514 866-0103 (Available 24/7)
Report a situation of violence here.
Help for trans Quebec
“The staff tackle any issues or questions relating to the trans-identity, always without any judgment. Reach out to us if need be!”
1-855-909-9038 ext.1 or email ecoute@atq1980.org
Project 10
Listening, referrals, and advocacy from 2LGBTQ+ peers
1575, rue Atateken, Ville-Marie, Canada, H2L 3L4
Sexual violence
Sexual violence resource webpage
Domestic violence
SOS Violence Conjugale
Direct access to information, support, and shelter.
1-800-363-9010 (Available 24/7)
Auberge Shalon
Shelter and external services; specialized for the orthodox Jewish community.
Shield of Athena
Emergency shelter and professional services to women and their children that are culturally and linguistically adapted to meet the needs of many of Montreal’s major ethnocultural communities.
Athena Legal Information
Crisis centers
Crisis Services Canada
A national network of existing distress, crisis, and suicide prevention line services
1-866-277-3553 (Available 24/7) or text 45645 (Available between 4 PM and 12 AM)
Tracom Crisis Intervention Centre
Tracom Crisis Intervention Centre
Bilingual psychosocial crisis intervention services offered to an adult clientele, as well as family members, caregivers, or friends of adults in distress.
514-483- 3033 (24/7 telephone support)
Le Transit Crisis Centre
Le Transit crisis centre offers specialized front-line crisis response services 24 hours a day, 7 days a week. Our services target any adult person experiencing a crisis and their relatives.
West Island Crisis Center
The West Island Crisis Center’s mission is to meet the needs of adults experiencing a situational crisis, emotional distress, suicidal or otherwise. As well as to bring support to the loved ones of those in crisis.
Mental health
Agence OMETZ
Counseling services and young adult center (L’annexe)
Aire Ouverte-NDG
Walk-in psychosocial clinic for people who are 25 years and younger
Temporarily located in one of the trailers in the parking lot of Pavilion H of the Jewish General Hospital:
5800 Côte-des-Neiges Road
Montreal (Quebec) H3S 1Y9
AMI-Quebec
Helps families manage the effects of mental illness through support, education, guidance, and advocacy
Applied Psychology Center
Therapy, counseling, and assessment services are available from September to April.
7141 Sherbrooke Street West
Loyola Campus, Psychology Building, PY-111 Montreal, H4B 1R6
Centre St-Pierre
Offering psychotherapy in English, French, and Spanish (sliding-scale fees): You can contact them to be put on their waiting list
Friends for Mental Health
Counseling, training, and support groups for individuals whose loved one has a mental health issue.
186 Place Sutton, Beaconsfield QC H9W 5S3 – Suite 121
Info-Social
Info‑Social 811 service professionals give advice and can answer questions about psychosocial issues. If necessary, they can also refer you to an appropriate resource in the health and social services network or to a community resource.
8-1-1 (Available 24 / 7)
ISMÉ
Relief
Helpline offering counseling assistance for feelings of anxiety, depression, and bipolarity.
1-866-738-4873 (Available Monday to Friday from 9 AM to 5 PM)
Ordre des Psychologues du Québec
Ordre des Psychologues du Québec
Information on psychology and psychologists across Quebec
Station SME
Useful resources to support the mental health of CEGEP, college, and university students.
Food Banks in Montreal
Important Note: When visiting the food bank, bring bags and containers for food, along with your ID, proof of income, dependent children, tax assessment (if applicable), education, and address. Some locations serve all Montreal residents, while others serve only their area. Most locations allow donations from multiple food banks. Emergency can assist you immediately, not just on a schedule.
Pick your Location
Rosemont La Petite Patrie
La Maisonnée
Recurring food assistance 1x week; emergency troubleshooting: by appointment
Montreal Residents, individuals & family
Between $3 and $6
intervention@carrefourpopulaire.org
Centre Communautaire La Patience
Recurring food assistance 1x week; Registration (1st time) in person on Mondays at 10:00 a.m. – call before;
Distribution :
Thursday : 14h00 to 17h00
Friday : 10h00 to 12h00
Montreal Residents, individuals & family
Annual registration: $7+$1 per card, $6 every week
intervention@carrefourpopulaire.org
St-Michel
Carrefour Populaire St-Michel
Recurring food assistance 1x week; By appointment by call a few days in advance
For residents of St-Michel, individuals & family
$2 for a basket valued at $80-$120
isabelle.sauvageau@lamaisonnee.org
Centre Communautaire La Patience
Recurring food assistance 1x week;
Registration (1st time) in person on Mondays at 10:00 a.m. – call before
Distribution : Thursday : 14h00 to 17h00
Friday : 10h00 to 12h00
Montreal Residents, individuals & family
Annual registration: $7+$1 per card, $6 every week
Villeray - St-Michel
Maison de quartier Villeray
Recurring food assistance 2x per month ; Free grocery shopping on Fridays 25 to 40% of the actual catch
Thursday : 9h00 to 11h00 and 13h00 to 15h00
For residents of postal codes: H2P, H2R, H2E, individuals & family
Free
Parc-Extension
Ressource Action-alimentation
419 St-Roch street, local SS-13
Recurring food assistance 1x week; By appointment by call
Individual & Family
Free
info@ressourcealimentation.org
Downtown-Centre-South
Information alimentaire Centre-Sud
Recurring food assistance 1x week;
For South Central Residents ; Individual
Free
Adrianna Espace collectif
2400 Ste-Catherine Street East
Recurring food assistance 1x week ; By appointment by call
Montreal Residents; Individual
Free
Poussons-Poussette
Recurring food assistance 1x week; By appointment by call
For Montreal families with children 0-5 years old
Free
Hochelaga
Les Pirates verts
1893 Moreau Street in Hochelaga
Recurring food assistance 1x week; Emergency Troubleshooting: By appointment
Monday: 18:00 – 19:30
Tuesday: 12:00 – 18:00
Wednesday-Thursday-Friday: 18:00 – 20:00
Saturday: 16:00 – 18:00
Montreal Residents; Individual & Family
$2
Frigo de l’est
Recurring food assistance 1x week; Monday to Thursday: 9:00 a.m. to 4:00 p.m.
Montreal Residents: Individual & Family
$10
Centre NAHA
Recurring food assistance 1x week; Thursday 1:00 p.m. to 2:30 p.m. ; First come, first served
Montreal Residents: Individual & Family (same basket)
$7
Mercier West
Gemo
Recurring food assistance 1x week;
Residents of Mercier-Ouest; Individual & Family
$5 to $15.50
Montreal East
Action Secours Vie d’Espoir
Recurring food assistance 1x week; Thursday 1:00 p.m. to 4:00 p.m.(Call ahead)
Montreal Residents: Individual one basket for residents of Montreal East and Pte-aux-Trembles
$5
Anjou
Sac Anjou
6921 Azilda Avenue (basement of St. Conrad Church)
Recurring food assistance 1x week; Tuesday: 1:30 p.m. to 4 p.m.
Residents of Anjou: Individual & Family
$20 per month (4 baskets) and $20 annually
St-Léonard
BADR
Recurring food assistance 1x week; Monday: Hours to be validated by contacting them
Montreal Residents: Individual & Family
$7 per week and $20 annually
Ahuntsic-Cartierville
L’œuvre des samaritains
Recurring food assistance 1x week and emergency; Tue-Thu-Fri: 1:00 p.m. to 5:00 p.m.
Montreal Residents: Individual & Family
$7 per week and $6 annually
Le SNAC
Monthly and bi-monthly food assistance services for families with 2 childrens +; Wednesday: 1:00 p.m. to 2:30 p.m.
For residents of postal codes: H2B, H2C, H2M, H2N or H3L: Individual & Family
Free
Le SNAC
Monthly and bi-monthly food assistance services for families with 2 childrens +; Thursday : 17h30 to 19h00
For residents of postal codes: H2B, H2C, H2M, H2N or H3L: Individual & Family
Free
Le SNAC
Monthly and bi-monthly food assistance services for families with 2 childrens +; Friday: 10:30 a.m. to 12:00 p.m.
For residents of postal codes: H2B, H2C, H2M, H2N or H3L: Individual & Family
Free
Ahuntsic
SOCIÉTÉ ST-VINCENT-DE-PAUL-MARIE-CLARET
Bi-monthly recurring food assistance and grocery store coupons;
Two Wednesdays a month- Call- do post 1 and they mention which Wednesdays each month
Ahuntsic residents: Individual & Family
Free
Lachine
Carrefour d’entraide de Lachine
Emergency food assistance 1x week; Make an appointment on site or by phone
Residents of Lachine-Dorval and Lasalle; Individual & Family
Free
L’œuvre de la soupe maison
Recurring food assistance 1x week; Thursday : 10h45 to 12h15
Individual & Family
Free
Lasalle
Carrefour d’entraide de Lachine
Recurring 1x week and emergency food assistance
Individual & Family
Free
Montreal North
Les fourchettes de l’espoir
Recurring food assistance 1x per month; Call Monday at 9:00 a.m. to register
Baskets: Thursday from 10:00 a.m. to 11:30 a.m.
Montreal Residents; Individual & Family
Free
lesfourchettesdelespoir@hotmail.com
Plateau Mont-Royal
Vertical
Recurring food assistance 1x week; Tuesday from 2:00 p.m. – Just an ID
Montreal Residents; Individual & Family
Free
Sun Youth
Recurring food assistance 1x week; Call Monday to Friday between 9:00 a.m. and 12:00 p.m. for next day appointment. Distribution: Monday to Friday following the set time – ALSO MEDICATION ASSISTANCE
Montreal Residents; Individual & Family
Free
Racine croisée
Book your place on the website before; distribution: Friday 3:30 p.m. to 6:30 p.m.
Montreal Residents; Individual & Family
$0 to $5
Côte-des-neiges & Notre-Dame-De-Grâce
Jamaican association of montreal
Recurring food assistance 1x week; Thursday : 10h00 to 16h00, Friday : 10h00 to 16h00
Montreal Residents; Individual & Family
$5
Head and hands
Provided 2x per month the equivalent of 1 week’s worth of food; Distribution following call and registration.
Montreal Residents; Individual for 16-25 year olds
$0 to $10
Maison Mosaik
Emergency food assistance, food and, if necessary, breast milk, diapers, etc.; Distribution by appointment only
Montreal Residents; Individual with family
Free
Racine croisée
Recurring food assistance 1x week; Monday: 9:00 a.m. to 10:30 a.m.
Montreal Residents; Individual & Family
Free
St. Monica’s Food Pantry
Recurring food assistance 2x per month; Every 2nd and 3rd Tuesday of each month: 8:30 a.m. to 11:30 a.m.
For residents of Notre-Dame-De-Grâce; Individual & Family
Free
(514)481-0267 or (514)550-0225
Mada
Recurring food assistance 1x week; By appointment with call – Flexible distribution Monday to Friday
For Montreal Residents; Individual
Free
Mada
Recurring food assistance 1x week; Monday to Friday from 9:30 a.m. to 3:45 p.m.; And students: Thursdays and Fridays from 4:00 p.m. to 6:00 p.m.; And other availabilities by appointment
For Montreal Residents; Individual
$7 for 25 items of your choice
St-Henri-Petite Courgogne
Épicentre St-Henri
Recurring food assistance 1x week; By appointment with call – Flexible distribution Monday to Friday
For residents of St-Henri-Petite Bourgogne; Individual & Family
$5 per week but one free basket per month
(514)558-2269 ext. 1
City of St-Laurent
Centre Bon courage
Recurring food assistance and emergency; Register on their website, on-call appointment after registration
Residents of Ville St-Laurent; Individual & Family
Free or a few dollars
Centre Bon courage
1899 De l’Église street(in Ville St-Laurent)
Recurring food assistance 1x week; Thursday : 13h00 to 15h30
For residents of Ville St-Laurent; Individual & Family
Free
Verdun
Réseau d’entraide de Verdun
Recurring food assistance 1x week; Monday : 16h00 to 18h00
For Montreal Residentst; Individual & Family
$7- Big Basket
Panier Alimentaire MANA
Recurring food assistance 1x week; Monday: 3:30 pm to 6:30 pm
For Montreal Residents; Individual & Family
$7
Pointe-St-Charles
Partageons l’espoir
Bi-monthly recurring food assistance; 1st and 3rd Thursday of each month: 1:00 pm to 3:30 pm; 2nd and 4th Thursday of each month: 1:00 p.m. to 6:00 p.m.
For residents of: Pointe-Saint-Charles, Saint-Henri, Little Burgundy, Ville-Émard, Verdun; Individual & Family
$1 per adult
(514)933-5599 (231)
Maison partage Youville
Recurring food assistance 1x week; Wednesday : 16h00 to 18h00; Friday : 13h00 to 15h00
For Montreal Residents; Individual & Family
$5
Food Assistance
Food assistance services in the form of food banks, solidarity grocery stores, food vouchers, or health baskets.
2-1-1 (Available Monday to Friday from 8 AM to 6 PM)
Newly-arrived immigrants
PROMIS
Assistance to immigrants and refugees with language services, employment assistance, and food security
Facebook community group
International Students at TAV College
Support group to ask and answer general questions
SIARI
SIARI helps to complete all immigration forms and offers interpretation and translation in more than 50 languages.
OTHER RESOURCES
L'Annexe
Information and Referral Center of Greater Montreal
Information and Referral Center of Greater Montreal
General support helpline for finding various other resources
2-1-1 (Available 7 days a week, from 8 AM – 6 PM)
YM-YWHA Sylvan Adams
Recognizing and intervening with students in difficulty or crisis
As a teacher or staff member, you may be approached by students who confide in you, or you may be one of the first people to observe indicators of distress in a student. This document aims to help front-line workers recognize a crisis situation, take action and refer the student to the right resource, according to the type and severity of the situation.
Updated: May 14, 2024
